FAQs
More FAQs- Do I need to move out of my home during the restoration process?
- How long will it take my property to dry after flooding or other water damage?
- What would be considered non-insured work?
Depending on the extent of damage, your insurance representative can help you answer this question. Ultimately, however, this is a decision you must reach on your own. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.
Drying time after water damage in your commercial property is determined by a combination of factors including the location, duration and source of water; the types of building materials in your facility; weather conditions; and how quickly emergency services are started. Through consistent monitoring and evaluation of the drying process, our trained technicians can determine when the drying is complete. For example, carpet may feel dry to the touch, but padding and subfloors may still be wet underneath. While there are no hard and fast rules to determine how long your property will take to dry, we can tell you it may take between three and five days or more, depending on the conditions.
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.